Security Operations,
Fully Managed by DLM
You're not paying for a software subscription. You're outsourcing the operational burden of managing your security systems to a local, expert team.
DLM actively administrates your access control, intercoms, alarm monitoring, remote guarding, fire systems, and surveillance — so your team never has to touch security software again.
Why Managed Security Matters
The difference between having a security system and having a secure facility.
You're not paying for software
DLM managed services are not SaaS subscriptions, app licenses, or cloud portals. You're paying for active human administration — someone who handles the operational tasks so your team doesn't have to.
Your team stays focused on your business
Security system administration is a job. Adding users, managing schedules, reviewing access logs, scheduling inspections — DLM owns all of it under a managed service agreement.
Problems get caught before they matter
A camera that's been offline for three weeks only matters during an incident. DLM's proactive monitoring means system failures get addressed before they create gaps in protection.
One local partner for everything
No more calling three different vendors for cameras, access, monitoring, and fire. DLM manages your entire security program from one accountable, Ohio-based team.
Our Managed Security Plans
Transparent pricing anchors. Every plan includes active DLM administration — not just hardware or software access.
Remote Guarding
AI-powered live video monitoring with real human guard response. DLM configures and manages the complete workflow — from camera analytics to dispatch protocols to incident reporting.
Auto dealerships, warehouses, retail, and any property with after-hours theft risk.
- AI analytics configuration & ongoing tuning
- Live guard verification workflows
- Audio intervention setup & management
- Law enforcement dispatch escalation protocols
- Incident report documentation
- False alarm filtering & reduction
- Guard response escalation procedures
- Notification management & contact updates
Managed Access Control
Full operational management of your commercial access control platform. Your staff never opens the software. DLM handles every credential, every schedule, every audit request.
Offices, property managers, medical, education, and multi-door commercial facilities.
- Employee add/remove & credential provisioning
- Mobile credential & fob/keycard management
- Lock schedules (business hours, after-hours)
- Holiday schedule programming
- Access group & door permission changes
- Remote troubleshooting & door support
- Audit trail pulls for HR or compliance
- Multi-site access coordination
Managed Intercoms
Complete management of your IP video intercom system. DLM keeps directories current, routes calls properly, and ensures visitor entry workflows work every day.
Multi-tenant properties, apartment complexes, offices, and controlled-entry facilities.
- Directory management & tenant updates
- Call routing configuration
- Mobile app access & remote unlock setup
- Visitor workflow optimization
- System health monitoring
- Firmware & platform updates
- New tenant onboarding
Commercial Intrusion Monitoring
Professional 24/7 alarm monitoring with active operational management. DLM keeps your alarm configured, your contacts current, and your response protocols optimized.
Any commercial business needing professional after-hours protection.
- 24/7 professional central station monitoring
- Alarm dispatch & escalation workflows
- Emergency contact list management
- User alarm code administration
- Opening & closing supervision reports
- False alarm reduction consultation
- Permit renewal reminders
Fire Alarm Monitoring & Inspections
Comprehensive fire alarm services including monitoring, signal verification, annual and semi-annual inspections, and compliance documentation. DLM manages the entire life-safety lifecycle.
Commercial buildings, multi-tenant properties, and any facility with code compliance requirements.
- 24/7 fire alarm monitoring & dispatch
- Emergency signal verification
- Annual inspection scheduling & execution
- Semi-annual inspection services
- Deficiency documentation & reporting
- Compliance report management
- Inspection history record keeping
- Follow-up deficiency coordination
CCTV & Video Surveillance
Professional commercial surveillance with ongoing system health management. We don't just install cameras — we ensure they work when you need them most.
All commercial businesses — from single-location retailers to multi-site enterprises.
- Commercial IP camera installation
- Cloud & on-site NVR recording setup
- Remote live view access configuration
- System health monitoring & alerts
- Footage retrieval support for incidents
- Camera analytics & motion zone tuning
- Firmware updates & maintenance
- NDAA-compliant hardware available